Field Service AI Technical Architect

Benefits

Parental leave

26 weeks Source: https://careers.salesforce.com/en/salesforce-stories/wellbeingbenefits/the-benefits-of-parenthood-how-salesforce-supports-growing-families/. source Last checked May 7, 2026.

Non-birth-parent leave

12 weeks Source: https://careers.salesforce.com/en/salesforce-stories/wellbeingbenefits/the-benefits-of-parenthood-how-salesforce-supports-growing-families/. source Last checked May 7, 2026.

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked last checked May 7, 2026

Salary

Not verified

401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked May 7, 2026.

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Market context

Median wage (BLS OEWS)

$116,543 national median

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Field Service AI Technical Architect India - Gurgaon; India - Hyderabad Position Description The 'AI for Field Service' Team consists of Architects who hold a deep understanding of Mobile Workforce Management, digital transformation and automation processes. The Technical Architect is a key player in the team's back office and customer facing activities across the globe. This role involves leading customer facing discovery, crafting and implementing scalable solutions for complex use cases, to successfully meet business outcomes. Towards that aim, the Architect uses technical know-how, AI, automation and optimization strategies to drive innovation and continuous improvement in the field service delivery. Main Responsibilities Collaborate with and guide the customer and implementers to conceptualize, design and effectively implement AI solutions for field service scenarios Develop and implement technical requirements by working closely with customer Define customer's Key Performance Indicators, collaborating with operational managers while leading business workshops Design and conduct simulation experiments and find best fitting optimization techniques to align with customers' defined Key Performance Indicators Use advanced mathematical and AI-based analysis to review and assess scheduling results, ensuring alignment with business goals Analyze customers' data using AI and dedicated tools to pinpoint operational bottlenecks, and lead dedicated workshops to discuss findings and recommendations Lead technical programs for crafting and implementing complex Field Service use cases to meet customer business objectives Drive innovation by advancing the practice's expertise through the development of tools and methodologies Keep up to date on the latest advancements of product capabilities, while working in close collaboration with

Read the full description at careers.salesforce.com. FewerJobs shows a source-linked preview and links to the original posting.