Director Regional Success Architecture (Agentforce)

Benefits

Parental leave

26 weeks Source: https://careers.salesforce.com/en/salesforce-stories/wellbeingbenefits/the-benefits-of-parenthood-how-salesforce-supports-growing-families/. source Last checked May 7, 2026.

Non-birth-parent leave

12 weeks Source: llm:greenfield:inv_371_postfix. source Last checked May 7, 2026.

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Director Regional Success Architecture (Agentforce) India - Hyderabad Director Regional Success Architecture, Agentforce, is a customer-focused leader responsible for Salesforce's most technical success plan aligned role, Success Architects. Based in India, this role will ensure the highest sustainable level of customer satisfaction with Agentforce across all customer segments. Key responsibilities include managing Success Architects; driving customer adoption and value realization; escalation management; and adherence to established success processes. As a member of the Global Agentforce organization, the Director will partner with regional and global stakeholders to deliver world-class customer experiences. This position reports to the VP of Agentforce, Cloud Success. Your Impact The successful candidate will be independent, self-motivated, proactive, results-oriented, capable of quickly championing change, and influential. You will define and provide a high level of customer satisfaction through the delivery of exceptional customer success services. You will lead a diverse team of professionals through a high-growth period that requires adaptability and comfort with changing circumstances. Responsibilities: Leadership & Team Development: Build, lead, and develop a world-class team of Success Architects in Bangalore and Hyderabad, India. Manage individual contributors and front line managers effectively, providing coaching, mentorship, and support to help them develop professionally and achieve their delivery goals Resource and organize teams effectively to drive customer outcomes across all segments Create a vibrant, inclusive culture that inspires people to do their best work and aligns with Salesforce Core Values Find, hire, and retain the best technical and customer-facing talent in the region Create an environment of stronger employee

Read the full description at careers.salesforce.com. FewerJobs shows a preview and links to the original posting.