Director, Product Management - Agentforce Contact Center Digital

Benefits

Parental leave

26 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

12 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

$238K-$345K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$102,662 U.S. median for this role

Projected growth (BLS Employment Projections)

+5.4% - Faster than average

184% above the BLS role benchmark for product management aggregate.

Matched to SOC 11-1021 - Product Management aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Product From the posting source checked Jun 20, 2026

Seniority

Director Plus From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Director, Product Management - Agentforce Contact Center Digital California - San Francisco The contact center is being reinvented. Enterprises are moving away from fragmented, channel-siloed systems toward unified, AI agent-first platforms where agents work both autonomously and alongside human reps in real time, powered by CRM data, connected across every digital surface, from marketing and commerce to sales, service, and throughout the customer lifecycle journey. Agentforce Contact Center is Salesforce's answer to that shift: a native, modular platform that brings conversations, intelligence, and customer context together in one place. We are looking for a Director of Product Management to own the product vision and execution for the Agentforce Contact Center Digital portfolio, a portfolio that spans the full depth of the agentic contact center stack, from the setup and configuration experiences that get enterprises deployed at scale, through the agentic services layer that powers intelligent, personalized engagement, to the app-layer experiences including rep consoles, headless and embedded deployments, and the customer-facing surfaces that define how brands interact with the world. This is a high-visibility, high-impact senior IC role at the center of one of Salesforce's most strategically transformative initiatives. You will define the overarching product vision, work closely with architects, shape how it is packaged and priced, drive cross-cloud alignment, and be the executive-facing product voice for the portfolio externally. You will partner with engineering, UX, GTM, finance, and Salesforce's cloud ecosystem to ensure the portfolio wins: competitively, commercially, and in the hands of customers. If you are a seasoned

Read the full description at careers.salesforce.com. FewerJobs shows a preview and links to the original posting.