Customer Success Manager- Momentum

Benefits

Parental leave

26 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

12 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

$147K-$203K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

122% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Success Manager- Momentum California - San Francisco Momentum (A Salesforce Company) is an AI Revenue Orchestration Platform designed to supercharge a company's revenue engine from the first customer call to renewals. We capture unstructured data from customer interactions and automate critical workflows. Here, ambition meets action, and innovation is a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI and driving innovation. Role Description The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer's workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects and problems. Our Customer Success team advises and guides a wide variety of customers, ensuring they successfully integrate, adopt widely and continuously gain business value from our AI Revenue Orchestration platform. We serve as the trusted point of contact for Momentum's strategic key customers across the customer lifecycle. Part coach, project manager, consultant and product specialist, Our Momentum CSMs work closely with customers to discover their business needs and challenges and then mentor them on the best ways to leverage our platform to solve them. Your Impact Customer Accountability and Value Alignment Conduct maturity

Read the full description at careers.salesforce.com. FewerJobs shows a preview and links to the original posting.