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Consumption Lead, Mulesoft

Salesforce - California - San Francisco; Illinois - Chicago; New York - New York

Posted Feb 18, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
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Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
Source-linked last checked May 7, 2026
Salary
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401(k) match
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Schedule

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Weekend work
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Application

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Assessment
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Deadline
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Where they hire

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About this role

Consumption Lead, Mulesoft California - San Francisco; Illinois - Chicago; New York - New York Mulesoft Consumption Lead We're looking for a strategic growth-focused Consumption Lead to drive adoption, growth, and success of Mulesoft within our largest GMV customers, helping them fully leverage the platform to achieve their e-commerce objectives As a Consumption Lead reporting to the Sr. Director, Consumption COE, you will set the strategic direction and consumption growth for priority accounts, focusing on: Account Growth Drive consumption growth through successful implementation of initial commerce use cases Understand Customer's business and objectives by conducting research, prepares thoughtful questions and insights in advance of customer meetings Practice active listening and uncovering Customer's buying motivators, decision criteria, investment propensity and who's who in the Customers Buyers Circle Gain commitment and buy-in to drive customer decision making by achieving a shared vision and proactively considering the value props that tie all the stakeholder together Apply business acumen in Business Planning by considering economic, industry and company factors with a Customer-centric lens Track and drive key consumption metrics including GMV, order volume, and platform utilization Develop data-driven expansion strategies based on consumption patterns Create and execute account plans to achieve targeted consumption goals Guide customers' roadmap to maximize platform value Technical Expertise Understanding customers' IT infrastructure and business requirements/ use case roadmap Creating, owning, and executing technical POCs and demos for expansion use cases within initial and other LOBs Stakeholder management Creating a path to accelerate and expand consumption and utilization of MuleSoft

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