Production Engineer/Site Reliability Engineer (Shift Basis)

Benefits

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About this role

Production Engineer/Site Reliability Engineer (Shift Basis) Bangalore About the Role: Production Engineer The Production Engineer at Rubrik plays a critical role in operational excellence, managing alerts, responding to outages, and leading incident resolution as an Incident Manager. This role requires hands-on experience in maintaining highly available critical services across multi-cloud environments while driving continuous improvements through automation and intelligent monitoring. What you'll do: - Join a 24/7 Production Operations team responsible for managing and supporting critical infrastructure and services in multi-cloud environments. - Oversee staging and production environments to ensure maximum uptime and reliability. - Implement and maintain comprehensive observability solutions for real-time monitoring, alerting, and metrics collection. - Lead incident management efforts by swiftly responding to alerts and outages, coordinating teams to drive timely resolution. - Analyze recurring incidents to identify root causes, reduce toil, and improve system resilience. - Design and develop automation tools to proactively detect, triage, and remediate production issues. - Maintain and update runbooks to support incident response and recurring issues. - Demonstrate strong decision-making skills under pressure, effectively managing critical situations with urgency and composure. Experience you'll need: - Solid understanding of distributed system concepts. - Practical experience working with production systems and environments, preferably within public cloud infrastructures. - Familiarity with container orchestration platforms, especially Kubernetes. - Hands-on experience with infrastructure management tools like CloudFormation and Terraform. - Strong analytical and problem-solving skills for diagnosing and resolving system and application issues. - Proficient in data structures and algorithms, UNIX, networking, operating systems, and

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