Customer Experience Representative, Executive Office

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Customer Experience Representative, Executive Office Denver, CO; Westlake, TX Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Customer Experience team's mission is to provide reliable, accurate, and timely support to customers, many of whom are navigating financial products for the first time. The team partners closely with Compliance, Legal, Risk, and Product teams to identify issues, resolve customer concerns, and improve the overall support experience. As a Customer Experience Executive Escalations (EO) Specialist, you will handle complex and high-priority customer issues that require detailed investigation, strong judgment, and clear communication. You will work across multiple communication channels and collaborate with internal partners to resolve sensitive cases, including regulatory inquiries and executive-level escalations. This role plays a key part in identifying root causes of customer issues

Read the full description at boards.greenhouse.io. FewerJobs shows a source-linked preview and links to the original posting.