Technical Services Engineer

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Technical Services Engineer Singapore At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Are you a problem-solver looking for an exciting technical challenge? As a Technical Services Engineer, you will be providing first-class service and support for our financial institution customers using Ripple's mission-critical software to make payments around the globe! In your role, you will directly work with our customers and coordinate with Ripple's Engineering teams to troubleshoot, replicate, and resolve issues to our customer's satisfaction. You will analyze and resolve challenging technical issues and investigate and identify root causes at the product, data, or network level, all the while keeping key stakeholders informed and up to date on the situation. You will engage all levels of the Ripple organization as appropriate from the Engineering, Account Management, Delivery and our Leadership team, in order to own and drive customer issues to resolution in a timely manner. You will play an important role in configuring production support and oversight

Read the full description at ripple.com. FewerJobs shows a source-linked preview and links to the original posting.