Customer Success Engineer (Austin, Tx)

Benefits

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About this role

Customer Success Engineer (Austin, Tx) Austin, TX (Hybrid) Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe. About the Role Come and join our rapidly growing Customer Success Engineering team! As a Solutions Architect, you will help us ensure the success of Redpanda customers. This could range from running workshops with customers to getting them up and running on Redpanda products, and/or helping to architect a full end-to-end data streaming system with Redpanda as the core solution. You Will: - Spend time working with our products to build new partner or technology integrations, use cases, and automation capabilities with our customers - Be prolific in sharing content and best practices both internally and externally - Work alongside the Customer Success team to onboard new customers and work with existing customers to drive their success and excellence - Design and implement production-ready streaming architectures that solve customer business problems and meet their performance, reliability,

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