Program Manager, Customer Implementation

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Program Manager, Customer Implementation Remote We are seeking a dynamic, mission-driven Program Manager to join Ready's P3 team as an individual contributor. In this role, you will directly manage customer implementations on a client-by-client basis-ensuring complex, multi-stakeholder projects move from mandate to execution with clarity, momentum, and high quality. You will partner closely with embedded engineers and product teams to translate customer needs into technical requirements, while serving as a trusted partner to government stakeholders. The ideal candidate brings strong program management discipline, technical fluency, and a growth mindset-using modern tools, including AI, to streamline workflows, surface insights, and deliver exceptional customer outcomes. About your role at Ready ⚡️ - Manage end-to-end implementations for your assigned customers, driving structured cadences, managing dependencies and risks, and ensuring projects stay on track, within scope, and aligned with program requirements. - Partner closely with product and engineering to gather requirements, scope work, write clear requirements and acceptance criteria, and shepherd issues through the development lifecycle. - Represent customer needs to cross-functional teams-including engineering, product, design, and policy-ensuring alignment between program realities and platform direction, and contributing to prioritization tradeoffs. - Guide state and local partners through program onboarding and execution, translating policy and grant requirements into clear, actionable workflows. - Use modern PM tooling (Linear, Notion, Slack) and AI-driven workflows to manage project health, document decisions, and create transparency across stakeholders. - Build trusted relationships with agency staff and decision-makers, enabling Ready to deepen value o

Read the full description at jobs.ashbyhq.com. FewerJobs shows a preview and links to the original posting.