Production Support Engineer

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$116,543 national median

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Production Support Engineer Paris Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT's collaborative mindset which enables us to solve the most complex challenges. QRT's culture of innovation continuously drives our ambition to deliver high quality returns for our investors. Your future role within QRT: You will play a key role in ensuring the stability, reliability, and performance of QRT's trading platforms and low-latency automated trading systems. Your responsibilities will include: - Monitoring and supporting real-time trading systems and production infrastructure - Acting as a first point of contact for production incidents impacting trading activities - Investigating and resolving issues related to order flow, exchange connectivity, and internal services - Performing pre-market health checks to ensure trading platform readiness - Troubleshooting issues across Linux/Windows environments and distributed systems - Analysing logs, system behaviour, and application performance to identify root causes - Improving monitoring, operational tooling, and automation - Supporting production deployments and release activities - Collaborating closely with developers, researchers, and infrastructure teams - Participating in a remote on-call rotation Your present skillset: - 3+ years of experience in Production Support, Trading Support, or Application Support within a trading environment - Strong understanding of the trade lifecycle and electronic trading workflows - Experience supporting low-latency or automated trading systems - Strong Linux knowledge

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