Enrollment and Matching Specialist

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$21.63-$26.44/hr From the posting source

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Role

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered From the posting source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Enrollment and Matching Specialist United States About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide. About The Role: Your north star: Enroll clients referred to Pomelo's doula network by health plans, providers, and doulas. This role reports to our Referral Specialist Manager and can be based anywhere in the continental US. What You'll Do: - Conduct outbound calls and digital outreach (SMS, email) to referred clients to drive new client enrollments, meeting quality and productivity requirements. - Document all incoming referrals and interactions in systems of record with timely and accurate updates. - Match clients with existing doulas in the Pomelo Care doula network. - Coordinate with health plan case managers and external healthcare providers to share updates on referrals and achieve enrollment goals. - Track, monitor, and enroll referrals, ensuring timely processing and communication with all parties. - Manage inbound calls from potential clients and external partners, answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs. - Achieve member enrollment and doula matching goals as driven by company KPIs. - Maintain a high quality level for documentation and in interactions with clients and doulas. -

Read the full description at job-boards.greenhouse.io. FewerJobs shows a preview and links to the original posting.