Support Engineer, Macro Technology

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About this role

Support Engineer, Macro Technology Bengaluru, India JOB TITLE Support Engineer, Macro Technology A Career with point72's Technology Team As Point72 reimagines the future of investing, our Technology group continuously enhances the firm's IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We are a team of experts experimenting with open-source and AI solutions, embracing enterprise agile methodologies, and driving innovation. We encourage professional development to ensure you bring fresh ideas to our products while satisfying your intellectual curiosity. What You'll Do - Support the Macro trading platform and post-trade workflows at Point72. - Monitor system stability and performance, troubleshoot system or data issues, and ensure smooth operation of Macro trading applications. - Manage user onboarding, offboarding, and system changes, responding promptly to user inquiries and ensuring seamless access to Macro Position systems. - Configure account rollups and instrument setups to produce accurate analytics and support Macro trading workflows. - Innovate and improve system processes and tools to automate repetitive tasks, enhance efficiency, and streamline workflows. - Collaborate closely with developers and other stakeholders to resolve issues, prevent future problems, and continuously improve the system. - Coordinate with other technology and business teams on production issues and high-impact changes, ensuring alignment across teams. - Proactively communicate potential problems, address issues promptly, engage relevant parties, and conduct thorough root cause analyses. - Develop a quantitative understanding of reference data, market data, model data, PnL calculations, risk exposures, portfolio analytics, and other key components of the Macro trading systems.

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