IT Experience Services Systems Administrator

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$111,944 national median

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

5% above the BLS national median for data and ml aggregate.

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

IT Experience Services Systems Administrator Alameda, CA As a IT Experience Services Systems Administrator at Penumbra, you will play a critical role in determining the company's long term goals. IT Experience Services Systems Administrator is a key technical role responsible for managing, optimizing, and securing IT systems that drive seamless business operations and enhance employee experience. As a subject matter expert (SME) for critical platforms including cloud-based contact center (TalkDesk), MDM(OPIntel) for manufacturing devices, Docusign, and Privileged Access Management (PAM/BeyondTrust), this role ensures system reliability, drives continuous improvements, and fosters user self-sufficiency through automation and knowledge sharing. Additionally, this role manages Office 365 administration and license management, ensuring optimal utilization, security, and compliance of enterprise applications and software resources. This position plays a vital role in aligning IT services with business needs by improving system performance, increasing efficiency, and developing resources that empower users to resolve issues independently. What You'll Do • Systems Administration & Optimization • Administer, configure, and maintain enterprise IT systems to ensure security, stability, and peak performance. • Proactively monitor system health, troubleshoot complex technical issues, and implement long-term solutions to minimize downtime. • Lead upgrades, patches, and enhancements while ensuring minimal disruption to business operations. Office 365 Administration • Administer and maintain Office 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and other Microsoft 365 applications. • Manage user accounts, licensing, security policies, and compliance configurations. • Optimize Office 365 performance, troubleshoot issues, and implement enhancements to improve user experience and productivity. • Ensure proper

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