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Senior Customer Success Manager-KA

Payoneer Global Inc - Hangzhou, China

Posted May 8, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
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Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
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Salary
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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Senior From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
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Company

Company stage
Public-company From the posting source checked Jun 20, 2026
Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
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Assessment
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Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Customer Success Manager-KA Hangzhou, China About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. KA- Senior Customer Success Manager Role summary - As a Senior Customer Success Manager, you will be responsible for driving the adoption and growth of Payoneer's solutions among SMEs and professional businesses in China. You will partner closely with key customers to understand their needs, strengthen engagement, and unlock growth opportunities through Payoneer's products. By building strong relationships and executing scalable customer development strategies, you will play a critical role in increasing customer retention, expanding business impact, and supporting Payoneer's market growth in China.We are open to this role being based in any of the following locations. Location: Yiwu; Hangzhou; Ningbo; Zhengzhou; Suzhou; Nanjing; Hefei; Changsha; Wuhan On-site Full time What you'll do Oversee and manage existing client relationship and play an active role in developing and building long-term relationships with top users to identify emerging business, collaboratively develop value propositions that address client needs. - Be

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