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Senior Enterprise Engagement Manager - UK

Parloa - London Office

Posted Jun 1, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
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Salary
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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Senior From the posting source checked Jun 20, 2026

Schedule

Shift type
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Weekend work
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Company

Company stage
Growth-stage From the posting source checked Jun 20, 2026

Application

Cover letter
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Assessment
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Deadline
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Where they hire

State eligibility is not yet verified.

About this role

Senior Enterprise Engagement Manager - UK London Office About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com , HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. About the role: As a Senior Enterprise Engagement Manager , you will drive customer success, value realization, and long-term growth across Parloa's enterprise customers. You'll guide organizations from implementation through adoption and expansion, ensuring they unlock the full potential of agentic AI in their customer experience. This is your opportunity to partner with leading enterprises on their AI and CX transformation, shaping how they scale intelligent automation while delivering measurable business impact. Areas of ownership: - Customer Success & Value Realization: Own the end-to-end customer journey post-sale, ensuring successful adoption, measurable outcomes, and long-term value realization. - Strategic Advisory: Act as a trusted advisor to enterprise clients, building strong relationships and guiding stakeholders through AI-driven transformation. - Account Growth & Expansion: Identify and drive expansion opportunities by developing growth plans across new use cases, teams, and automation initiatives. - Implementation Oversight: Lead and coordinate cross-functional teams to ensure smooth, on-time implementations and successful go-lives. - Value Communication: Translate product

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