Solutions Engineer (Post-Sales | Implementation)

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Solutions Engineer (Post-Sales | Implementation) Los Angeles HQ (Remote OK) | Remote We are seeking a Solutions Engineer to join our team at Paragon! As an early member of our team, you will help our customers realize the incredible potential of our platform. You will work across the business in driving product adoption, strengthening customer engagement, providing input into our product roadmap, and ensuring our company is as customer-centric as possible. This role sits at the center of our company, working across Support, Customer Success, Product, Engineering, Operations, and Sales. We are a small, lean team - you'll report to our Head of Customer Experience, and work closely with our Success and Support Teams to ensure Paragon customers are able to onboard successfully to the platform, and see meaningful value from their product usage. If a high-ownership, customer-facing role in a technical environment is where you thrive - this is the role for you. WHAT YOU'LL DO CUSTOMER INTERACTION AND TECHNICAL SUPPORT - Directly engage with customers to own their onboarding process, helping them quickly learn and gain value from our platform. - Collaborate extensively with the Support team to efficiently diagnose and resolve technical issues. - Work alongside the Customer Success team to ensure Paragon customers see meaningful value from their product implementation. - Pair and partner with customers as they develop integrations, install our SDK, build syncs and actions, and author script-based workflows - ensuring they implement Paragon optimally and with an eye towards scale. CROSS-FUNCTIONAL COLLABORATION -

Read the full description at jobs.ashbyhq.com. FewerJobs shows a preview and links to the original posting.