Solutions Engineer, Core Digital Natives

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About this role

Solutions Engineer, Core Digital Natives San Francisco, California, United States About the Team The Technical Success team is responsible for the customer experience on the OpenAI suite of products, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are seeking a solutions engineer to partner with our Digital Native customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Digital Native Sales, Security, and Product teams. This role is based in San Francisco, CA or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Deliver an exceptional pre-sales customer experience for Digital Native prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions. - Demonstrate how leveraging OpenAI's suite of products can meet customers' business needs and deliver substantial business value. This includes building and presenting demos, scoping use cases, recommending architecture patterns, and

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