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Product Engagement Specialist

OpenAI - San Francisco, California, United States

Posted Jun 9, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
Not verified checked Jun 7, 2026
Salary
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401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$102,662 U.S. median for this role
Projected growth (BLS Employment Projections)
+5.4% - Faster than average

Matched to SOC 11-1021 - Product Management aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Product From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
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Weekend work
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Application

Cover letter
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Assessment
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Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Product Engagement Specialist San Francisco, California, United States About the Role As a Product Engagement Specialist on the User Operations team, you will help shepherd smooth, successful product launches across internal support teams and external partners. You will coordinate readiness efforts end-to-end while also building scalable systems that increase the efficacy of that end-to-end process. This is a high horsepower role spanning launch execution, enablement, and systems building-focused on durable mechanisms, rather than brute forcing your way into a successful launch. This role is based in San Francisco, CA (hybrid: 3 days in office) and offers relocation assistance. In this role, you will: - Coordinate product launches across both internal and external teams to ensure seamless execution and support readiness. - Build the mechanisms that make launches and feedback scalable; automation, playbooks, operating procedures, taxonomies, dashboards, and routing so your impact compounds over time instead of resetting every launch. - Prototype and implement automation (scripts, queries, dashboards, low-code tools, and LLM-enabled workflows) to replace manual launch and feedback processes. - Develop scalable feedback loops that ingest signals from support channels and partners, normalize them into durable categories/severity, and route insights to Product and Engineering owners. - Identify launch risks early and drive mitigation plans that protect customer experience and service levels. - Collaborate cross-functionally with Product, Engineering, Marketing, Legal/Policy, and Operations to align on launch goals, timelines, and readiness metrics. - Report on readiness and feedback loop performance, including key insights, trends, and prioritized recommendations. You might thrive in this

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