Enterprise Relationship Manager, Customer Marketing

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified checked Jun 7, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$93,011 U.S. median for this role

Projected growth (BLS Employment Projections)

+5.1% - Faster than average

Matched to SOC 13-1161 - Marketing aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Marketing From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Enterprise Relationship Manager, Customer Marketing San Francisco, California, United States About the Team The Customer Marketing team showcases real-world customer outcomes through storytelling, proof, and structured advocacy programs. We partner closely with GTM, Product Marketing, Communications, Creative, Events, Legal, and regional teams to bring customer impact to life. Enterprise customer relationships are a core part of this motion. Strong relationship management helps OpenAI identify high-quality customer advocates, build trust with senior stakeholders, and turn customer outcomes into credible proof points across sales, events, campaigns, and executive moments. About the Role As an Enterprise Relationship Manager on the Customer Marketing team, you will own and grow relationships with strategic enterprise and Fortune 500 customers who can participate in advocacy, references, storytelling, events, customer executive programs, and C-suite co-marketing. You will partner with Enterprise Marketing, Events, GTM, Product Marketing, Communications, Legal, Product, and executives to identify executive customer-program opportunities, prepare C-suite stakeholders, navigate sensitive approvals, and turn customer advisory and co-marketing moments into broader advocacy, proof, and business impact. This role is expected to be based in San Francisco, CA, and three days a week in office. In this role, you will: - Build and manage a prioritized portfolio of enterprise customer relationships for customer marketing and advocacy. - Identify customers with strong outcomes, executive sponsorship, and readiness for references, events, storytelling, and co-marketing. - Create account-level advocacy plans in partnership with GTM and Customer Success teams. - Support and scale executive customer programs, including customer selection, stakeholder preparation, programming, follow-up, and

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