Relationship Manager – Renewals & Growth

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$100K-$120K From the posting source

401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$93,011 U.S. median for this role

Projected growth (BLS Employment Projections)

+5.1% - Faster than average

18% above the BLS role benchmark for marketing aggregate.

Matched to SOC 13-1161 - Marketing aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Marketing From the posting source

Seniority

Senior From the posting source

Work mode

Remote From the posting source

In-office days

0 days From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered From the posting source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Relationship Manager – Renewals & Growth New York City Relationship Manager - Renewals & Growth Location: This position is based in New York City, and in-office attendance is required Monday-Thursday with the ability to be remote on Friday. Who we are looking for: - 3-5+ years of experience in Renewals, Account Management, or Client Success, ideally within a SaaS or startup environment. - Demonstrated track record of surpassing retention and revenue goals, fueling business growth. - Sharp commercial instincts, with hands-on experience negotiating contracts and driving effective renewals. - Adept at creating powerful advocacy programs that generate referrals, references, and testimonials to boost credibility. - Exceptional communicator with a talent for cultivating strong, lasting client relationships. - Skilled at juggling multiple accounts and priorities seamlessly in a fast-paced, dynamic setting. - Well-versed in CRM and customer success tools like Salesforce, HubSpot, Asana, and Gainsight to optimize account management. What you'll be doing: - Take ownership of the renewal process across your client portfolio, consistently surpassing retention targets, and strengthening loyalty. - Unlock revenue potential by spotting expansion opportunities and partnering with Sales to drive strategic upsells. - Build and nurture meaningful client relationships founded on trust, proactive communication, and expert guidance. - Transform satisfied clients into passionate Onshore advocates by fostering referrals, case studies, and valuable references. - Keep a pulse on client health, proactively mitigate risks, and promote seamless product adoption for long-term success. - Lead impactful business reviews and success planning sessions that clearly showcase ROI and tangible

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