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Senior Contact Center Specialist

Northwest Bancshares INC - Buffalo, NY

Posted Apr 29, 2026

Verified benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Verified
No last checked 2026-05-07T13:50:00Z
Salary
$19-$21/hr
401(k) match
Not verified

Market context

Median wage (BLS OEWS)
$78,856 national median
Projected growth (BLS Employment Projections)
+0.8% - Slower

47% below the BLS national median for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Where they hire

State eligibility is not yet verified.

About this role

Senior Contact Center Specialist Buffalo, NY NY0705 NY Region Business Office Job Description JOB SUMMARY The Senior Contact Center Specialist is responsible for providing quality and efficient customer service to

Read the full description at northwest.wd1.myworkdayjobs.com. FewerJobs shows a source-linked preview and links to the original posting.

Apply at northwest.wd1.myworkdayjobs.com

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