Partner Success Manager

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

$60K-$80K not verified - source not recorded; timestamp not recorded

401(k) match

Reported not verified - source URL not recorded; timestamp not recorded

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

21% above the BLS role benchmark for sales aggregate.

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Partner Success Manager Remote, US Partner Success Manager (PSM) Remote, US Description We are seeking a Partner Success Manager (PSM) to join our growing Partner Success team. This is a strategic, post-launch role focused on proactively managing the health and growth of a defined portfolio of high-value partners. The PSM serves as the primary success lead after launch for partners that require ongoing proactive engagement. This role is responsible for helping partners maximize the value of NMI's platform, improving long-term partner outcomes, and identifying opportunities for expansion. The PSM works closely with Customer Account Managers (CAMs), while serving as the internal quarterback across Support, Product, Engineering, Partner Launch, and Solutions Engineering to ensure a consistent and high-quality partner experience. This role is not the day-to-day support owner and is not a general support function. Instead, the PSM proactively manages partner health, coordinates internal resources, drives accountability on strategic issues, and helps surface opportunities to strengthen retention and growth. What You'll Do Partner Ownership, Health & Growth - Own the proactive post-launch success motion for a defined portfolio of strategic and high-value partners. - Build strong relationships with key partner stakeholders and serve as the primary post-launch success lead for assigned accounts. - Partner closely with Customer Account Managers (CAMs) to align on partner priorities. - Monitor partner health across product utilization, support trends, and strategic risk indicators. - Identify friction points and develop action plans to improve outcomes. - Drive awareness and adoption of relevant NMI products, capabilities, enhancements, and

Read the full description at job-boards.greenhouse.io. FewerJobs shows a preview and links to the original posting.