Support Engineer

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Support Engineer Mexico City, Mexico City, Mexico Company Description: Company Description At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for a Big Data Software Engineer to join our NIQ Activate Technology team in Yokne'am Illit, Israel. This is a hybrid work environment with the expectation of being in the office 2-3 days a week. NIQ Activate is a leading provider of AI-powered customer analytics, personalization, and brand collaboration platform. Serving dozens of retailers and brands across the world using cutting-edge Big Data, real-time analytics, and data-science automation. Our solution is disrupting existing data & media monetization models by enabling retailers to remain in control of their revenue. Job Description: Support Engineer (R26_0007323) Job Description What you'll do Configure and support live, ongoing, and trial client data feeds using the feed configurator. Deliver data via Snowflake and cloud storage platforms (e.g., Amazon S3). Monitor feed deliveries end‑to‑end, identifying upstream and downstream delays using BI dashboards and alerting tools (e.g., Opsgenie). Provide operational support for data pipelines and data delivery, partnering with data engineering, software engineering, and customer success teams. Troubleshoot data and delivery issues; coordinate with upstream data providers and technology partners as needed. Track, document, and escalate issues through a JIRA‑based ticketing system. Build and maintain dashboards to track feed health, delivery SLAs, and data availability. Qualifications: Qualifications We're looking for candidates who have: BS or MS in Computer Science or a related technical field.

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