Network Support Engineer Cisco Meraki (Mexico City, 3+ years experience)

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

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Childcare support

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Learning budget

Not verified

Verification

Not verified last checked Jun 13, 2026

Salary

Not verified

401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Market context

Median wage (BLS OEWS)

$111,944 national median

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Network Support Engineer Cisco Meraki (Mexico City, 3+ years experience) Mexico City, Mexico Applications will be accepted until further notice. Candidates must demonstrate proficiency in both written and verbal English to effectively perform the duties of the role. This position requires the candidate to be located within a commutable distance of the Cisco Mexico City office and to work onsite 2-3 days per week. Availability to work weekends on a rotational schedule is a requirement for this role. Meet the Team As an integral part of Cisco's Customer Experience organization, Cisco Meraki Support is made up of three collaborative teams - Enterprise Support, Learning & Development, and Project & Program Management. Together alongside our powerful AI tools, we deliver 24/7 global customer support, striving to simplify technological processes for both our customers and peers. Our cross-functional organization is united by the shared mission of solving customer issues through seamless collaboration and delivering exceptional customer experiences. We pride ourselves in being an empathetic, solutions-driven team. Whether supporting customers or partnering across our organization, we aim to build strong relationships and create meaningful impact through thoughtful, people-focused customer service. Your Impact As a creative problem solver, you care deeply about what matters to our customers, partners, and colleagues. Leveraging AI-powered tools to enhance troubleshooting and efficiency, you use your advanced communication skills to build meaningful customer relationships while responding quickly and efficiently to customers' inquiries. You embrace changes that arise from data insights and proactively use feedback from leaders and peers to

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