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Operation Support, Last Mile

Ninja Van - Shah Alam, Selangor, Malaysia

Posted Dec 24, 2025

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
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Childcare support
Not verified
Learning budget
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Verification
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Salary
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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Application

Cover letter
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Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Operation Support, Last Mile Shah Alam, Selangor, Malaysia Return Pickup (RPU) - Ensure reporting and monitoring comply with RPU objectives. - Ensure all return pickup comply to the SOP FSR (Fantastic Service Recovery) - Make sure all FSR cases settle within the timeline according to the target set POD/POP deductions - Provide report deductions and coordinate justifications with relevant stakeholders. Others - Comply to the ISO 9001 QMS, OH&S management system and GDPMD requirements if applicable. - Participate in quality, safety and GDPMD related programs such as training, campaign and others. - Working closely with station staff and all other stakeholders. - Assist in all other tasks given by the superior. - Provide support to other administrative functions within the department as required. Job Requirements - Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in fields related to Business Administration - Required language(s): Bahasa Malaysia, English. - Proficient in Microsoft Word/Excel. - Any prior working experience will be greatly advantageous - Interpersonal skills such as verbal communication, problem-solving and listening skills are essential in an administrative role.

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