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Operation Support, Last Mile

Ninja Van - Shah Alam, Selangor, Malaysia

Posted Dec 24, 2025

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
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Salary
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401(k) match
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Schedule

Shift type
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Weekend work
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Application

Cover letter
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Assessment
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Deadline
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Where they hire

State eligibility is not yet verified.

About this role

Operation Support, Last Mile Shah Alam, Selangor, Malaysia Return Pickup (RPU) - Ensure reporting and monitoring comply with RPU objectives. - Ensure all return pickup comply to the SOP FSR (Fantastic Service Recovery) - Make sure all FSR cases settle within the timeline according to the target set POD/POP deductions - Provide report deductions and coordinate justifications with relevant stakeholders. Others - Comply to the ISO 9001 QMS, OH&S management system and GDPMD requirements if applicable. - Participate in quality, safety and GDPMD related programs such as training, campaign and others. - Working closely with station staff and all other stakeholders. - Assist in all other tasks given by the superior. - Provide support to other administrative functions within the department as required. Job Requirements - Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in fields related to Business Administration - Required language(s): Bahasa Malaysia, English. - Proficient in Microsoft Word/Excel. - Any prior working experience will be greatly advantageous - Interpersonal skills such as verbal communication, problem-solving and listening skills are essential in an administrative role.

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