Manager, Assessment Services (Remote, US)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Manager, Assessment Services (Remote, US) Remote - US Why You'll Love This Role: The Assessment Services team at Newsela works with strategic and key accounts supporting customer assessment needs end to end. The Manager, Assessment Services is a hands-on leadership role where you will lead and coach the Assessment Services team. You'll partner closely with Customer Service, Sales, Product, Marketing and other functional teams as needed. You'll be the connective tissue that turns assessment expertise into real customer value. What You'll Be Doing: - Lead implementation & onboarding. Own how Newsela's assessment products get stood up for customers, including onboarding, configuration and go-live support for strategic and key accounts. - Deliver ongoing advisory & support. Build a team and a playbook that deepens the assessment relationship between Newsela and key accounts. This may include score interpretation, additional assessment needs, data coaching, and usage reviews that drive renewal-worthy outcomes. - Manage assessment migration & content services. Oversee assessment migration and content services with clear scoping and quality standards. - Lead the team. Hire, coach, and develop a team of individual contributors. Set clear expectations, run a healthy operating cadence, and create the conditions for people to do their best work. - Operationalize and optimize the function. Optimize the intake, prioritization, and capacity model that lets the team scale without sacrificing quality. Document what works and change what doesn't. - Partner cross-functionally. Work side-by-side with other functional teams to make sure assessment services is a force multiplier for the broader business. -

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