Growth Account Manager Associate

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Sales From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Growth Account Manager Associate Dallas, TX Navan's Growth team drives exponential adoption among small-to-medium-size businesses. We support our “self sign up” customers who come inbound through our website and start using Navan for free. We act on customer feedback and refine internal processes to deliver a seamless experience while hitting ambitious revenue targets. Why this role? Own the first layer of support for hundreds of SMB admins. Partner daily with Account Managers on larger, strategic accounts. Influence product direction by sharing front-line insights with engineering, design, and product. Build a clear path toward an Account Manager position. What you'll do: Manage the SMB product-support inbox: triage requests, open and track issues in Jira (or similar), and guide customers through account setup. Collaborate with SMB Account Managers to strengthen their books of business and surface upsell opportunities Identify high potential new customers and connect them with Account Executives Become a Navan product expert-use your knowledge to troubleshoot, educate, and spot revenue opportunities. Serve as the voice of the customer, sharing feedback that improves features and internal processes. Meet or exceed targets for first-reply time and CSAT. What we're looking for: 1-2 years in a customer-facing role (support, success, account management, or similar). Familiarity with corporate travel or Navan's platform is a plus, but we will provide training. Strong written communication; you can translate complex issues into clear, empathetic emails. Ability to prioritize in a fast-moving environment and think independently when faced with new scenarios. Meticulous attention to detail and a passion

Read the full description at navan.com. FewerJobs shows a preview and links to the original posting.