Order Entry Customer Account Representative

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Order Entry Customer Account Representative Gainesville, GA, USA Order Entry Customer Account Representative Gainesville, GA, USA Posted Sunday, May 31, 2026 JOB OVERVIEW: The Order Entry Customer Account Representative is responsible for managing and processing customer purchase orders (POs) received through various channels including Excel, EDI, and the company's online portal. This role ensures accurate and timely order entry, monitors order status through fulfillment and billing, and collaborates with cross-functional teams including Credit, Logistics, and Production to ensure seamless order-to-cash execution. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manually enter customer orders received via Excel (such as no-charge samples, employee orders). Process orders submitted via EDI or directly through the customer portal. Ensure all orders are accurately entered into APPX and process as OEI/ISO documents. Verify pricing, weight, and order details in coordination with Sales and PMFs. Monitor order status through release status (1-OE, 2-Credit, 3-Production) collaboration with Credit Department as needed. Order Fulfillment & Logistics Coordinate with Logistics for delivery appointments or customer pick-up (e.g., Walmart, Target). Ensure shipping confirmation and BOL signing triggers OEI/ISO billing process. Billing & Invoicing Validate pricing across PO, PMG, APPX OE, and pending OEI before issuing invoice. Issue J&P for invoice posting upon confirmation. Handle direct billing for non-production charges (e.g., freight, bottle deposits, over shipments). Ensure all changes are supported by revised POs. Reporting & Monitoring Run and analyze reports such as: Open Orders to identify overdue orders, missing invoice dates, or orders stuck in status 1 or 2. Customer Aging to review customer transactions

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