IT Helpdesk Specialist

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$60K-$100K From the posting source checked Jun 20, 2026

401(k) match

Reported not verified - source not recorded; source URL not recorded; timestamp not recorded

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

31% below the BLS role benchmark for software engineering aggregate.

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Bootstrapped From the posting source checked Jun 20, 2026

Equity

Offered From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

IT Helpdesk Specialist Cambridge, MA MORSE Corp is an employee owned, small business based in Cambridge, MA, Arlington, VA, and Seattle, WA with a history of fielding cutting-edge technology. MORSE boasts a specially selected team of scientists, engineers, and software developers to deliver best-in-class technical solutions that solve difficult multidisciplinary problems faced by the US National Security Ecosystem. MORSE is seeking a versatile IT Helpdesk / Cybersecurity Specialist to provide frontline technical support while assisting with critical cybersecurity initiatives. This role combines end-user support, system troubleshooting, and IT operations with cybersecurity monitoring, compliance, and risk mitigation. The ideal candidate has strong technical skills, a proactive mindset, and a passion for solving problems across IT and security domains. Responsibilities - Provide Tier 1 and Tier 2 helpdesk ticket support for MacOS, Windows, and Linux environments. - Onboard and support new employees, including account setup and hardware/software configuration. - Troubleshoot and resolve issues with desktops, laptops, servers, and networks. - Assist with cybersecurity tasks, including developing architecture, mitigating risks, and maintaining security solutions. - Perform vulnerability scanning, system audits, and incident response in collaboration with the IT/Security team. - Maintain awareness of evolving threats and threat actors; research and generate cyber threat intelligence and landscape warnings. - Review and investigate audit records for anomalies or signs of compromise. - Support compliance oversight by helping document and track controls and mitigation steps. Requirements - Strong troubleshooting skills with MacOS, Windows, and Linux - Scripting experience in Bash/shell and Python - Understanding of cybersecurity

Read the full description at boards.greenhouse.io. FewerJobs shows a preview and links to the original posting.