Technical Account Manager

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Technical Account Manager San Francisco | New York | Remote OVERVIEW Modern Treasury is hiring a Technical Account Manager (TAM) to own the end to end post-sale customer journey from onboarding and implementation through long-term operation and growth. This is a technical, customer-facing role at the intersection of engineering, product, and operations. You will work closely with developers, product managers, and payments teams to design, operate, and scale reliable money movement systems using Modern Treasury's APIs. You will act as both a technical advisor and account owner, responsible not just for integrations, but for helping customers run mission-critical financial infrastructure with accuracy, reliability, and scale. Modern Treasury leverages AI heavily. This role is best suited for someone who is already using AI tools and is eager to continue pushing the envelope on AI best practices. What You'll Do - Serve as the primary technical advisor for a portfolio of customers, leading onboarding, implementation, and ongoing engagements while building trust with engineering, product, and payments stakeholders - Partner with Product, Engineering, Sales, and Support to translate customer needs into product feedback and influence roadmap decisions - Deliver business and technical reviews including QBRs and post-mortems, focused on long-term partnership and operational excellence - Help customers design, optimize, and scale payment systems, guiding tradeoffs across performance, reliability, and complexity - Identify opportunities to expand usage, reduce failure modes, and increase automation across customer workflows - Improve internal processes and build scalable, repeatable workflows by leveraging AI tools to accelerate problem-solving and synthesize

Read the full description at jobs.ashbyhq.com. FewerJobs shows a preview and links to the original posting.