Account Manager

Benefits

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About this role

Account Manager Bengaluru, India (Hybrid) About Mixpanel Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel's AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust. Visit mixpanel.com to learn more. About The AM Team The Account Management team is focused on retaining and growing this book of business through ensuring a smooth onboarding process, understanding how our customers get the most value out of Mixpanel's capabilities, driving adoption, and uncovering growth opportunities. The team has developed a strong community of practice in collaboration with the Services team (CSAs) in APAC and globally, and works closely with partners relevant to their customers. About the Role The Account Manager will be responsible for ownership of Mixpanel's top accounts, including as a day-to-day point of customer contact, as well as a strategic lead who will create and facilitate a vision for relationship excellence, deep value realization, and consistent growth. This growth will be exemplified by the expansion of our existing footprint, including commercial management of renewals and opportunistic upsells. They will be an experienced commercial operator and an excellent relationship builder. They will be able to add value in conversations with Senior/VP-level customers and Mixpanel eStaff, and will bring deep knowledge of trends and challenges in the market. They will be seen

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