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Japanese-speaking Community Manager

Mayflower - Remote job

Posted Apr 28, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
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Salary
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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026
Work mode
Remote From the posting source checked Jun 20, 2026
In-office days
0 days From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Application

Cover letter
Not verified
Assessment
Required From the posting source checked Jun 20, 2026
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Japanese-speaking Community Manager Remote job We are looking for a passionate and proactive Community Manager to lead and grow our Japanese-speaking community. You will be the bridge between our product team and the community, ensuring our users are engaged, heard, and supported. This is a unique opportunity to shape a growing community in a fast-paced, international environment. Job Responsibilities - Build and grow a thriving Japanese-speaking community, supporting creators and developing self-sustaining ecosystems. - Drive engagement through posts, campaigns, and community activations while maintaining a positive and inclusive tone. - Moderate community spaces (Discord, etc.), manage feedback, and resolve conflicts professionally. - Ensure creators are connected to support channels and have access to relevant resources. - Localize and adapt onboarding materials, guides, and announcements for the Japanese audience. - Support and represent the community at online and offline events, including creator coordination and post-event reporting. - Gather and analyze community feedback, track sentiment and key metrics, and share insights with Product teams. - Collaborate cross-functionally with Product, Marketing, Support, and other teams to improve user experience and community outcomes. - Monitor market trends and competitors, contributing community insights to strategic decisions. You'll thrive here if you have - Native-level Japanese proficiency - English proficiency at B2 level or higher (internal communication is in English) - 1+ year of experience as a Community Manager, Content Manager, or Social Media Manager in an online project - Experience managing or moderating online communities (Discord is a strong plus) - Strong communication skills-empathetic, diplomatic,

Read the full description at mayflower.recruitee.com. FewerJobs shows a preview and links to the original posting.

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