Customer Support Specialist
Mayflower - Remote job
Posted May 11, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
-
- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified
- Salary
- Not verified
Was this benefit information wrong? Tell us.
Market context
- U.S. role benchmark (BLS OEWS)
- $78,856 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +0.8% - Slower
Matched to SOC 11-1021 - Customer Success aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Company
- Company stage
- Growth-stage From the posting source checked Jun 20, 2026
Application
- Cover letter
- Not verified
- Assessment
- Required From the posting source checked Jun 20, 2026
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Customer Support Specialist Remote job Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement. We are developing a partner advertising high-load system with a large RPS, convenient and modern interface. We are growing exponentially and successfully implementing new technologies to accelerate this growth and the system as a whole. We are looking for a Customer Support Specialist to join the growing support team of our web-based entertainment project. The CS team is a rapidly growing team made up of passionate people from diverse backgrounds and cultures, whose main goal is simple: a clean & safe platform. The team works 24/7 in the shift rotation of 9 hours to eliminate any kind of harm to ensure positive user experience. The company offers an excellent working environment, a competitive remuneration package, and the chance to work for a developing international company. Job Responsibilities - Handle and resolve customer complaints providing the best customer experience. - Investigate complaints, troubleshoot issues and identifying trending problems. - Report bugs to the technical team. - 1+ year experience as a Customer Support Specialist ( сhats, emails, tickets). - Ability to work morning, day and night shifts. - Very good English skills (С1). - Experience with ticketing systems (e.g. ZenDesk, Intercom, etc...). - Perfect communication and problem-solving skills. - Customer orientation and ability to adapt/respond to different types of characters. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us:
Read the full description at mayflower.recruitee.com. FewerJobs shows a preview and links to the original posting.
Apply link not verified; last-live date unavailable.
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