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Associate Asset Management - Client Services

Lument Finance Trust INC - 3 Locations

Posted May 18, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Offered From the posting source checked Jun 20, 2026
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
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Salary
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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Company stage
Public-company From the posting source checked Jun 20, 2026
Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Associate Asset Management - Client Services 3 Locations Purpose and Job Summary: The primary focus of the position is to provide outstanding service to internal and external clients and to aid in the management and administration of our complex loan servicing portfolio through the superior execution of several core functions, interacting with Asset Management, Originations, Closing Coordinators, Investor Reporting and Accounting. This position should demonstrate a high level of knowledge of the servicing related inquires received from internal and external clients. The position will also provide leadership and direction to more junior team members. Performance of these duties at a high level of accuracy and responsiveness is critical to the department to respond to time sensitive requests & other key functions that ensure the satisfaction of our internal and external clients. Essential Duties and Responsibilities: Promptly responds and provides periodic updates to all client inquiries pursuant to company policies and service levels. Build relationships with external and internal clients. Provide direct communication with investors to provide updates and answer loan level questions. Act as the point of contact for customer issues, requests, and escalated issues as appropriate. Performs all introductory calls related to the closing of a new loan. Providing borrowers with any inquiry, request and/or activation issues to the online borrower portal system. Providing borrowers with any inquiry, request and/or activation issues to the online borrower portal system. Respond to all internal and external customer inquiries in a timely, accurate, and professional manner. Processes and documents any change in

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Apply link verified; last checked Aug 3, 2026.

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