Lifecycle & CRM lead

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$93,011 U.S. median for this role

Projected growth (BLS Employment Projections)

+5.1% - Faster than average

Matched to SOC 13-1161 - Marketing aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Marketing From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Work mode

Onsite From the posting source checked Jun 20, 2026

In-office days

5 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

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Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Lifecycle & CRM lead Paris | OnSite Making preventive health the default for every human in Europe THE MISSION At Lucis https://lucis.life/?utm_source=career_job_desc&utm_medium=content, we believe healthcare should be preventive, not reactive. We're building the OS for human longevity to help people add more healthy years to their lives. You can read more about who we are and how we work here https://lucis.life/careers?utm_source=career_job_desc&utm_medium=content. THE ROLE We're looking for a Lifecycle & CRM Lead to own everything that happens after a customer registers - activation, onboarding, engagement, retention, and referral. This is a zero-to-one role: no predecessor, no ceiling, and direct impact on the metric that matters most to our business. Retention is acquisition. A 10% improvement in churn has the same P&L impact as acquiring 10% more customers at zero CAC. This role is that lever. This individual contributor role is responsible for: - Owning activation flows from registration through to paying customer - Building and iterating onboarding sequences from purchase to first blood result received - Running email and SMS strategy end-to-end - including writing the copy, not just designing the flows - Defining customer segmentation logic and building behavioral personalization at scale - Optimizing subscription renewals and repeat purchase rates - Taking over and fixing our referral program (currently underperforming - this is yours to rebuild) - Tracking and reporting on retention metrics, cohort analysis, NPS, and LTV attribution across all lifecycle programs ABOUT YOU You're passionate about the future of human health and want your work to help people

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