Digital Revenue Manager - Enterprise - EMEA

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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401(k) match

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Market context

Median wage (BLS OEWS)

$93,011 national median

Projected growth (BLS Employment Projections)

+5.1% - Faster than average

Matched to SOC 13-1161 - Marketing aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Digital Revenue Manager - Enterprise - EMEA Merelbeke, Oost-Vlaanderen, Belgium The Opportunity Lansweeper's enterprise customer base is the backbone of our recurring revenue. As a Digital Revenue Manager - Enterprise, you'll manage the revenue equal to about 10M in ARR with one clear mission: protect and maximize the value of every single customer relationship - at scale. This is not a traditional high-touch AM role , nor is it a pure retention & expansion play - as a separate team handles deeper product adoption and upsell. Your focus is revenue excellence: ensuring an optimal Gross Revenue Retention (GRR) and, through organic growth & price growth, driving a healthy Net Revenue Retention (NRR) to keep our existing customer business growing. You'll operate in the sweet spot between digital automation and human connection - building and executing scalable lifecycle programs that nurture every account, while stepping in personally when the stakes are highest. The systems, playbooks, and AI-assisted workflows to make this possible don't fully exist yet - you'll co-create them alongside your team from the ground up. What You'll Do Programmatic Retention & Risk Management - Own the GRR target of 90%+ across your book of 750 high-value enterprise accounts. - Identify at-risk customers proactively (through data signals, metadata, and health indicators) and reactively (through escalations and churn signals). - Design and execute dedicated save plays for every at-risk account - tailored to the customer's situation, contract stage, and risk profile. - Ensure no customer falls through the cracks by maintaining

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