Senior Practice Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Senior Practice Manager Remote - New Jersey, Trenton, New Jersey, United States Are you ready to unlock intelligence? If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. Location : East Coast For this role, we are looking for a US Citizen who can support Government/Public Sector Customers About the Role: We are looking for a Senior Practice Manager to join the growing Professional Services team at Kong. As a Sr. Practice Manager, you will have the opportunity to work across the entire customer lifecycle and lead the regional professional services team (Architects and Engineers) to drive prescriptive outcomes for Kong customers. You will be responsible for success across the defined install base to drive adoption, consumption, customer satisfaction, expansion and ensure team growth and development. Practice Manager will ensure our customers are getting the most value out of Kong products. As a primary professional services contact and ambassador for our customers, the practice manager is a strategic long-term, relationship-based customer-facing role. Apart from driving key business metrics, the Practice Manager will also focus on practice building, growing, and evolving the team as well as driving day-to-day professional services business needs. This is an important role and requires someone with exceptional leadership, organizational, communication skills and the ability to multitask, context switch, and manage the

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