Unified Communications Engineer

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Unified Communications Engineer Hong Kong, Hong Kong About the Position We are looking for a Unified Communications Engineer to help grow, monitor and manage our global voice and video infrastructure. This role sits within our larger IT group and will require you to deliver smart solutions in a fast-paced environment without disrupting the daily workflow. The Unified Communications team is responsible for end-user setup (devices and profiles), asset management and all infrastructure related to collaboration and telephony. Our projects include improving tooling and monitoring, refreshing hardware for meeting rooms and executing software and hardware configuration changes globally, while minimising downtime for various collaboration services. Our UC Engineers are experts at multitasking, monitoring alarms generated by our voice and video systems and juggling project-related tasks, all while serving as an escalation point for users and other technology groups. You'll interface daily with different tech teams across the firm - IT Operations, Cybersecurity and Networking - to provide capacity planning, develop standards and best practices and improve documentation across our global UC infrastructure. The right candidate will be passionate about solving complex problems and supporting users with robust and flexible technical solutions. About You - Have 7+ years of in-depth experience configuring and supporting the Cisco UC and Collaboration Product Suite in a multi-cluster environment, including: - Cisco Unified Communications Manager versions 12.5+ - Cisco Meeting Server - Cisco Expressway - Have excellent knowledge of SIP, including implementing Session Border Controllers and PSTN SIP trunking - Understand UC compliance products, and have

Read the full description at job-boards.greenhouse.io. FewerJobs shows a source-linked preview and links to the original posting.