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Technology Analyst - IT Services

Infosys Consulting - Location not specified

Posted Jun 10, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
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Verification
Not verified checked Jun 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$116,543 U.S. median for this role
Projected growth (BLS Employment Projections)
+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Engineering From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Application

Cover letter
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Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Technology Analyst - IT Services About the role Join INFOSYS LIMITED' as a full-time Technology Analyst based in Selangor. In this role, you will be providing high-quality, timely and cost-effective IT support and services to our clients. The role involves troubleshooting technical issues, implementing new technologies and processes, and ensuring the smooth operation of our clients' IT infrastructure. What you'll be doing Job Scope: - Responsible for maintaining, supporting, and troubleshooting an organization's core IT infrastructure - Serve as the first point of contact for end users seeking technical assistance via phone, email, ticketing systems, and in-person support. - Handle incidents, service requests, and tasks via ITSM platforms (ServiceNow) - Collaborate closely with internal IT teams to ensure system stability and continuous service improvement. - Responsible for user provisioning which includes onboarding and offboarding processes - Provide Level 1/Level 2 technical support for hardware, software and network issues - Responsible for Managing and maintaining all the IT assets and inventory and perform periodic checks - Support patching cycles, antivirus updates, OS hardening and vulnerability management. - Ensure compliance with company IT policies and security standards. - Collaborate with local vendors and internal teams to ensure smooth service and operation. Job Qualifications: - 2-5 Years of experience in IT support and Infrastructure management - Strong working knowledge of Microsoft Windows operating systems and windows server services. - Experience with ITSM processes such as incident, problem, and change management - Strong knowledge in networking concepts, including LAN, WAN, and Wi-Fi troubleshooting. -

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