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Employee Relations Specialist

Infosys Consulting - Location not specified

Posted Jun 10, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Offered From the posting source checked Jun 20, 2026
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$61,842 U.S. median for this role
Projected growth (BLS Employment Projections)
+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Operations From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Company stage
Public-company From the posting source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Employee Relations Specialist Employee Relations Specialist About Infosys BPM Ltd: Infosys BPM, the business process management subsidiary of Infosys, provides end-to-end transformative services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. Key Responsibilities & Deliverables: - Proactively manage a wide variety of manager led employee relations cases by phone and email to resolution. - Case management of various types of case including but not limited to long-term sickness, disciplinary, grievance, client removal, redundancy, capability. - Gather relevant facts for each case to ensure the advice given is the most appropriate in the circumstances. - Take necessary steps to resolve cases promptly and drive achievement of critical SLAs. - Highlight high risk cases, trends and management capability issues as appropriate, for the relevant sector in the client's business. - Support with ER letter drafting including the formation of allegations and outcome letters. - Review and advise on case evidence/notes and procedural correspondence. - Coach, guide and influence managers to take the best approach to dealing with employee relations issues. - Manage and maintain HR systems, recording all ER cases in a case management system. - Build and maintain strong working relationships

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