Channel Renewals Specialist

Benefits

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Weekend work

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About this role

Channel Renewals Specialist Phillipines Innovation Starts With You. Channel Renewals Specialist Full time - Permanent Position APAC Region Job Role: The Channel Renewal Specialist will serve as the primary point of contact between the client and its partners, focused on building strong relationships and driving engagement within the product ecosystem. Your role is to guide partners through the renewal process by providing proactive support and using predictive analytics to identify new opportunities. Responsibilities: - To provide proactive support to our client's partners. Support will include multiple categories ranging from assisting a partner in reviewing upcoming renewal opportunities to coaching and supporting them on the renewal process (detailed training will be provided). - To provide administrative functions and reporting activities as required. These include tracking and reporting renewal progress, recording partner renewal activities accomplished, reporting on key positive accomplishments, and documenting issues with recommendations. - To provide clear direction for our client's partners to accomplish certain tasks. These include identifying upcoming renewals, certifying renewal completion, entering partners' renewals in our client's portal, utilizing the client's predictive analytics for upcoming opportunities, developing action item lists for follow-up, tracking the status of partners' progress against the action item lists, and documenting the status of each partner. Qualifications: - Two (2) years of experience, preferably in a sales or renewals position. - The ability to clearly communicate on the telephone in English and demonstrate excellent writing/communication skills. - Full availability to support operations during APAC business hours (Philippine Standard Time). - Proficient in the

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