Channel Renewals Specialist

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Channel Renewals Specialist Phillipines Innovation Starts With You. Channel Renewals Specialist Full time - Permanent Position APAC Region Job Role: The Channel Renewal Specialist will serve as the primary point of contact between the client and its partners, focused on building strong relationships and driving engagement within the product ecosystem. Your role is to guide partners through the renewal process by providing proactive support and using predictive analytics to identify new opportunities. Responsibilities: - To provide proactive support to our client's partners. Support will include multiple categories ranging from assisting a partner in reviewing upcoming renewal opportunities to coaching and supporting them on the renewal process (detailed training will be provided). - To provide administrative functions and reporting activities as required. These include tracking and reporting renewal progress, recording partner renewal activities accomplished, reporting on key positive accomplishments, and documenting issues with recommendations. - To provide clear direction for our client's partners to accomplish certain tasks. These include identifying upcoming renewals, certifying renewal completion, entering partners' renewals in our client's portal, utilizing the client's predictive analytics for upcoming opportunities, developing action item lists for follow-up, tracking the status of partners' progress against the action item lists, and documenting the status of each partner. Qualifications: - Two (2) years of experience, preferably in a sales or renewals position. - The ability to clearly communicate on the telephone in English and demonstrate excellent writing/communication skills. - Full availability to support operations during APAC business hours (Philippine Standard Time). - Proficient in the

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