Customer Solution Center Specialist

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Solution Center Specialist Dallas, TX, United States The Customer Solution Center Specialist is responsible for providing service beyond expectations via phone and Interactive Personal Teller Machines (PTMs). The Customer Solution Center is a combination of a traditional call center environment along with the advanced interaction of the PTM and online banking support. Customers using the PTM can choose to speak directly with a Customer Solution Center Specialist via live video to complete their transaction, as they would in a branch setting. Specialists can complete a range of services including routine account inquiries, cashing and depositing checks, account servicing and maintenance, explaining available products that may meet the needs of the customer. They will also be responsible for following-up on account leads that have been submitted online. Most importantly, the Specialist builds relationships with customers and identifies opportunities including recommending new accounts, other banking products, and/or loan opportunities.

Read the full description at ejlu.fa.us2.oraclecloud.com. FewerJobs shows a preview and links to the original posting.