Deployment Specialists
Heron Data - NYC
Posted Jun 10, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified
- Salary
- Not verified
- 401(k) match
- Not verified
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Market context
- U.S. role benchmark (BLS OEWS)
- $78,856 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +0.8% - Slower
Matched to SOC 11-1021 - Customer Success aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Deployment Specialists NYC DEPLOYMENT SPECIALISTS We are seeking high-output, technically-minded problem solvers to lead customer trials and deployments. You'll be on the front lines of onboarding customers and ensuring they have a smooth go-live experience. If you're dependable, detail-oriented, and thrive in fast-paced environments, we'd love to hear from you! THE OPPORTUNITY From day one, you'll be hands-on: supporting new customer onboarding, resolving live issues, and collaborating closely with engineering to improve our platform. You'll become a key member of our small NYC team, working directly with founders, engineers, and customers. If a process is broken, unclear, or missing entirely - you'll help fix it. As we grow, there will be opportunities to take on broader responsibilities across product, customer success, and internal operations. If you're someone who thrives in a fast-moving environment and loves making things work better - especially in a customer-facing context - this is the role for you. WHAT YOU'LL DO This is a hands-on, customer-facing role focused on running and improving core processes. Examples of what you might do: - Run successful trials: manage and run trials for prospects, including defining success criteria, managing the trial process so those criteria are met and converting trials to paying customers. - Deploy new customers: coordinate and implement deployments, including defining and detailing customer requirements, configuring our product to meet those needs, then testing and validating as required to get our customers live. - Improve our operations: help us run a tighter ship by refining our tools and
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