Technical Support Specialist

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

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Weekend work

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Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Technical Support Specialist UNAVAILABLE, GA, US Overview Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China. This position is based in Atlanta, GA - Peachtree Corners. We are seeking a knowledgeable and customer-focused Technical Support Specialist to join our Hayward Commercial Aquatics team. The successful candidate will provide technical support for Hayward CAT Controllers and related commercial products. This role requires a strong understanding of swimming pool water chemistry, pH, and ORP, with prior CPO (Certified Pool Operator) experience preferred. Responsibilities include supporting customers and internal teams with expert product knowledge. Responsibilities · Provide technical support for CAT Controllers and other Hayward Commercial products via phone, email, and in person. · Assist with troubleshooting water chemistry issues related to pH, ORP, and sanitization on commercial pools using CAT Controllers. · Support the Commercial Aqua

Read the full description at careers-hayward.icims.com. FewerJobs shows a preview and links to the original posting.