CX Training Analyst

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

Median wage (BLS OEWS)

$55,390 national median

Projected growth (BLS Employment Projections)

-0.1% - Decline

Matched to SOC 25-2021 - Teaching and Education aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

CX Training Analyst Brazil (São Paulo - Hybrid) Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep-all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we're on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you'll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! We are hiring an Onboarding Training Analyst to our CX Enablement team in São Paulo ! The CX Training team's objective is to prepare frontline teams with the knowledge, skills, and mindset needed to provide outstanding service to our customers. For this role, we are looking for an enthusiastic and energetic individual to deliver impactful training sessions and ensure our new hires are well-equipped to succeed. You will play a vital role in the onboarding process, from delivering training to monitor the post-onboarding results and managing our training materials. YOUR IMPACT - Deliver Training: You will be a key presence in the classroom, delivering engaging onboarding training sessions in both English and Portuguese. - Performance Monitoring: Ensure that our BPOs are

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