Apps Specialist, gTech Ads Customer Experience (English, Chinese)
Google - Shanghai, China
Posted May 18, 2026
Benefits
- Parental leave
- 18 weeks Source: https://blog.google/company-news/outreach-and-initiatives/diversity/international-womens-day-2022/. source Last checked May 7, 2026.
- Non-birth-parent leave
- 18 weeks Source: https://blog.google/company-news/outreach-and-initiatives/diversity/international-womens-day-2022/. source Last checked May 7, 2026.
- Family-building benefits
-
- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Source-linked last checked May 7, 2026
- Salary
- Not verified
- 401(k) match
- Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked May 7, 2026.
Was this benefit information wrong? Tell us.
Market context
- Median wage (BLS OEWS)
- $57,704 national median
- Projected growth (BLS Employment Projections)
- +0.9% - Slower
Matched to SOC 41-2031 - Sales aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Apps Specialist, gTech Ads Customer Experience (English, Chinese) Shanghai, China gTech's role is to help bring Google's products and services to life through our teams of trusted advisors who support customers and partners globally. Our solutions are rooted in our technical skill, product expertise, and an understanding of our customers' complex needs. gTech Ads is a customer obsessed, solution-focused team that helps customers maximize the impact of their Digital Marketing strategy leveraging the power of Google's Ads Platforms. You will have the opportunity to learn about the global digital marketing trends as well as Google's ads products and assist customers in maximizing the impact of their Google Ads investment. As a Product Support Consultant, you will have the product knowledge, understanding of customer's digital marketing objectives and identify opportunities for enhancing the customer experience. This allows you the opportunity to identify systemic issues and work with a group of Google experts across Product, Engineering, Sales and Policy to develop solutions leveraging data and analytics. You will have the empowerment to be the advocate of the customer and advocate their needs by working across Google. In this role, you will learn Google's Ads products and use your communication and influencing skills to work collaboratively with internal and external stakeholders.Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough
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