Customer Quality Engineer, Ballabgarh

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Customer Quality Engineer, Ballabgarh IN Ballabgarh As a Quality Engineer, you are responsible for ensuring the highest standards of product quality through rigorous inspection, defect management, and vendor coordination. You play a key role in reducing OE rejections, resolving customer concerns, and driving continuous improvement across tire and tube quality processes. Your efforts directly contribute to customer satisfaction and alignment with AOP targets. Key Responsibilities Tire Quality Management You implement and continuously improve pre-dispatch inspection (PDI) checks to ensure tire quality meets defined standards. You work to reduce OE rejections in line with Annual Operating Plan (AOP) goals. You handle customer concerns related to tires and tubes, ensuring timely resolution and satisfaction. You conduct regular customer visits and submit CAPA (Corrective and Preventive Actions) for OE complaints. Tube Quality Oversight You address tube-related concerns with vendors and support size additions as needed. You monitor tube inspection data and follow up with vendors for CAPA related to customer complaints. You collaborate with vendors to maintain quality consistency and drive improvements. Pre-Dispatch Inspection Oversight You supervise the PDI team to ensure thorough inspections based on defined checklists and procedures. You verify that inspections cover visual appearance, weight, style, and color specifications. You ensure all tires meet quality and safety standards before shipment. Defect Management & Resolution You identify and document defects during inspection and coordinate with production or SCM teams for resolution. You ensure all necessary inspections and repairs are completed before dispatch. You conduct final checks to confirm readiness for shipment.

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