TaaS Control Tower Analyst – Portuguese Speaker

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

TaaS Control Tower Analyst – Portuguese Speaker RO Romania SRL About Goodyear We're dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we're one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you're ready to embrace change and make an impact in your career, let's go. Why This Role Matters As a TaaS Control Tower Analyst with Portuguese, you help keep Goodyear's connected fleets running smoothly. By monitoring alerts, coordinating services, and supporting daily operations, you ensure efficient workflows, quality service, and a strong customer experience. What You'll Do Monitor fleet alerts and service workflows within the GMC platform Coordinate with fleets and service partners to confirm actions Approve or reject service jobs based on data accuracy Plan and manage vehicle availability for scheduled services Follow up on delayed or incomplete jobs with service providers Arrange breakdown and roadside assistance with internal/external teams Provide L1 technical support and remote diagnostics for telematics units What We're Looking For Bachelor's Degree Experience in customer support, call centers, or client-facing roles Strong organization, prioritization, and workflow management skills Excellent communication, problem-solving, and teamwork abilities Fluency in Portuguese and English (written and spoken) Advanced Microsoft Excel skills and familiarity with ticketing/workflow tools Experience in planning, scheduling, transportation, or technical environments #LI-CD2 #LI-Hybrid Goodyear is one of the world's largest tire companies. It employs about

Read the full description at goodyear.wd1.myworkdayjobs.com. FewerJobs shows a preview and links to the original posting.