Technology Engineer

Benefits

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Application

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About this role

Technology Engineer London, England, United Kingdom About Global Switch Global Switch is a leading owner, operator, and developer of large-scale network dense, carrier, and cloud-neutral multi-customer data centres in Europe and Asia-Pacific. Our data centres provide rich ecosystems and offer the reliability, security, and flexibility that our customers require to house their IT infrastructure. Established in 1998, Global Switch has built an enviable reputation for creating data centres that set new standards in scale, resilience, and connectivity. We are a growing business of over 300 people across all our data centres, and our Corporate Office in Victoria, London. We have become a trusted provider for our customers through our commitment to precision, people, impact, and evolution. These are the shared values that drive our behaviours in all we do. Global Switch is entering an exciting period of expansion and this role offers a unique chance to join a Global business and leading company in what is a truly exciting, dynamic, and hugely expanding data centre industry. About the role To ensure that reactive and pre-emptive IT support actions are carried out competently, professionally and in a timely manner following the direction of the Group IT Manager. This role requires a proactive approach, and the job holder is required to be sufficiently self-motivated to operate at level where they can, when appropriate, instigate solutions without needing direction, to provide continuity of service. - Responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone

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